Refund and Return Policy
Effective Date: July 14, 2025
Thank you for shopping with CamBriann Publishing!
We value your trust and want to ensure you understand our refund and return policy before making a purchase.
1. Digital Products
All sales of digital products—including eBooks, PDFs, audiobooks, and downloadable resources—are final and non-refundable.
Once the product is delivered, we cannot accept returns or issue refunds due to the nature of digital downloads.
We recommend reviewing product descriptions and sample pages carefully before purchasing.
2. Physical Products
We offer select physical products such as printed books and companion workbooks.
Products fulfilled by Amazon:
If your product is purchased via Amazon, Amazon’s return and refund policy applies.
Please initiate returns directly through your Amazon account.
Products fulfilled by CamBriann Publishing:
If you receive a defective or incorrect item, please contact us within 14 days of delivery. Include your order number and a description of the issue.
Approved returns must be unused and in their original packaging.
3. How to Request Support
For help with digital downloads (e.g., technical issues, expired links) or physical product concerns, please contact us promptly:
📧 Support: support@cambriannpublishing.com
Please include:
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Order number
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Product name
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Description of the issue
4. Refund Processing
Once your return (if applicable) is approved:
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Refunds will be issued to your original payment method.
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Please allow 5–10 business days for processing, depending on your bank or card provider.
5. Exchanges
We do not offer product exchanges at this time.
6. Contact Us
If you have any questions about this policy or need assistance, please contact:
📧 General inquiries: info@cambriannpublishing.com
📧 Support: support@cambriannpublishing.com